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Free, secure and instant financial messaging for professionals

Use Eikon Messenger to exchange real-time data with your contacts (1:17)

Eikon Messenger gives you access to the world’s largest verified directory of financial market participants – 300,000+ and growing each and every day. It also allows access to millions of others on federated networks.

Collaborate directly from your Eikon desktop or mobile with more than 300,000 traders, brokers, analysts and more – no matter what desktop or network they use.

Greater Flexibility and Enhanced Compliance Controls

The new Bilateral Chat functionality enables users to create persistent conversations that are systematically limited to a maximum of two companies at one time.  And, with enhanced compliance controls, you can be confident that all chats created are secure and fully compliant.

Bilateral Chat is available exclusively for our Thomson Reuters Eikon Messenger customers.

Building your buyside network

The finance industry’s most open and connected collaboration tool, Eikon Messenger is open to any participant in the financial markets, giving you access to the world’s largest open directory of financial professionals including over 28,000 users from the buy-side and corporate entities across more than 120 countries worldwide.

With Eikon Messenger, you have access to financial messaging with a searchable directory of professionals that extends across multiple platforms and networks – from in-house messaging networks based on Microsoft Lync and IBM Sametime, to public chat tools such as Yahoo and AOL. And by using Eikon Messenger within Thomson Reuters Eikon, you can do much more than just message – you can also share live data, charts and analytics with your contacts.


The professional community has moved from Yahoo to Eikon Messenger – join the conversation

In response to Yahoo’s recent announcement about its legacy Messaging service, many firms have already moved their conversations to a more compliant messaging network, Thomson Reuters Eikon Messenger.

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Contact us if you require assistance migrating your contacts or if you require support to recommend Eikon Messenger to your contacts.

About the Change:

Yahoo announced legacy versions of Yahoo Messenger client will be discontinued starting 5 August 2016 and that it will no longer be possible to sign in or send messages from versions 11.5 and below after 31 August 2016. Yahoo also confirmed these activities impact their API, rendering it impossible for 3rd parties to connect their networks to Yahoo Messenger after 31 August 2016.

It is not possible to record or control messages sent via the new Yahoo Messenger client (available on browser and mobile applications). Any firms that are obliged to record and store electronic communications to satisfy regulatory obligations will be forced to migrate to other networks. If your firm chooses to migrate to a ‘closed’ network your users will only be able to continue connections with others available on the network you have joined. To avoid disruption and to ensure continued access to your business contacts after the Yahoo imposed August 5th deadline, Thomson Reuters urges financial services customers to migrate to Thomson Reuters Eikon Messenger today.

Accessing Yahoo from Eikon Messenger (6:07)

Bilateral Chat - Making it easier for you to do business whilst maintaining the highest standards of compliance

The new Bilateral Chat functionality within Eikon Messenger gives users the flexibility to create a conversation between up to two companies in a fully secure and compliant environment.  This reduces administrative burden, improving efficiency whilst also giving you complete confidence that all conversations are conducted in the most compliant way.
Bilateral chat on Eikon Messenger (2:25)

Thomson Reuters Messenger Compliance helps you meet regulatory requirements and manage business risk

Our suite of compliance solutions enable you to set policies that regulate the behaviour of Thomson Reuters Messenger users at your firm; capture all content generated by those users and access the data via our hosted archiving service or via a feed for import into your incumbent archive environment.
Compliance solutions for your messaging platform (2:16)

A trusted, secure and auditable solution

Thomson Reuters recently partnered with the New York Times to explore the issues that the industry still faces in its quest to regain trust.

If financial institutions are to avoid further erosion of trust, it’s necessary to address instant messaging security. Eikon Messenger provides a single instant messaging solution that’s flexible and open enough for everyone in the industry to use. It is customizable according to a firm’s security needs, so traders can be restricted from messaging other departments or competing firms. The open architecture means that the system is fully auditable – it’s always possible to find who is saying what.

Trust Eikon Messenger - Helping companies to manage compliance (2:19)

Get the insights on events that move markets

Messenger is your gateway into a number of by-invitation chat groups for specific assets and markets, each moderated and curated by expert Reuters journalists.

Breaking news reaches chat groups first, giving you a head start on market moves and what it all means. You will receive an overnight summary email and preview of news and events that will affect the market the next day.

The financial messaging solution