Thomson Reuters Eikon


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Install Thomson Reuters Eikon

It couldn’t be easier to download and install Thomson Reuters Eikon. Built on an agile platform and delivered over a simplified infrastructure, the entire download process is quick and hassle-free.

The system requirements are equally simple. All you need to get started is your Welcome email from Thomson Reuters Eikon.

Thomson Reuters Eikon is downloaded and installed on your desktop, and we will deploy the data streams in one of several ways, depending on what works best in each situation.

We'll be happy to discuss any technical deployment details.

Upgrade to Thomson Reuters Eikon

We will deliver the support you need for a smooth transition to Thomson Reuters Eikon.

Our process covers everything from preparatory system testing and file assessment, through one-to-one customized training, to full support on your go-live day.

If you are already a Thomson Reuters customer, visit My Account for guidance on the steps to upgrade to Thomson Reuters Eikon. You will need to log in with your username and password.

If you have forgotten your password or do not have one, go to our registration page.

Technical Specifications

Take a moment to verify that your laptop or desktop has all the basics you need to run Thomson Reuters Eikon.

The desktop platform is not compatible with Mac® operating systems, but it runs seamlessly on your iPad®, iPhone®, BlackBerry® or Android™ device.

Operating system

Microsoft Windows 7 64-bit (1) SP1 + KB3033929 - Home Premium, Professional, Enterprise, Ultimate 

Microsoft Windows 8 64-bit  - Basic, Pro, Enterprise

Microsoft Windows 8.1 64-bit, Update 1 - Basic, Pro, Enterprise

Microsoft Windows 10 64-bit (2) (3) - Home, Professional, Enterprise

(1) 64-bit Operating System is recommended, although 32-bit is still supported.

(2) Windows 10 Preview versions are not supported.

(2) Windows 10 support covers Microsoft Office 2013 SP1 or above.

(3) Windows 10 is supported from Eikon 4.0.32 onwards.

These are the requirements for Thomson Reuters Eikon. You must also consider all requirements of any other applications that you plan to run alongside Thomson Reuters Eikon.

Recommended requirements

Processor: Intel 5th Generation Core i7

Physical memory: 8 GB RAM

Free disk space: 5GB

Video card: PCI Express (PCIe) card with minimum of 256MB memory per port. DirectX 11.x. compatible

Color depth: 32-bit

Temporary internet files size: 250 MB or higher

Minimum requirements

Processor: Intel Core 2 Duo, 2.4GHz or higher

Physical memory: 4 GB RAM or higher

Free disk space: 1.6GB or higher 

Video card: PCI Express (PCIe) card with minimum of 128MB memory per port. DirectX 9.x. compatible

Color depth: 16-bit

Temporary internet files size: 250 MB

Required and supported software


Supported versions

Visual Basic for Applications (32-bit)
Versions 6.4, 6.5, 7.0, 7.1 Note: 7.1 is recommended.
MSI Installer
Version 5.0 Note: From Eikon version 4037 onwards, this dependency is not present. See PCN Ref: 8654.
Microsoft XML 3.0
Version 3.0 SP1 or higher
Microsoft XML 6.0
Version 6.0 or higher
Internet Explorer
Versions 8 , 9, 10, 11 Note: Internet Explorer 11 is recommended.
Microsoft .Net Framework
Microsoft .Net Framework 4.5.2 or higher Note: Microsoft only supports version 4.5.2 or higher – see
Acrobat Reader 10.0 or higher

Microsoft Office

32-bit only:

  • Microsoft Office 2007 Service Pack 3(1) - Professional Plus
  • Microsoft Office 2010 + KB2405840 + KB2598139, SP1+ KB2598139, SP 2 - Professional Plus

32-bit and 64-bit :

  • Microsoft Office 2010 SP1+ KB2598139, SP2 - Professional Plus
  • Microsoft Office 2013 SP1(2) - Professional Plus
  • Microsoft Office 365  with Office 2013 – ProPlus and Enterprise E3
  • Microsoft Office 2016(3)  - Professional Plus
  • Microsoft Office 365 with Office 2016(3)  – ProPlus and Enterprise E3

Please note for 64-bit Office versions:

  • Features not supported in Eikon - Microsoft Office: Metastock Charts, RCalc, RHistory VBA API and RTX.

Please note for 64-bit Office and Office 365 versions listed above:

(1) Microsoft is stopping the Office 2007 Service Pack 3 Extended Support on 10th of October 2017 PCN 9050 .

Thomson Reuters will stop qualification of this Office version on the same date.

(2) Windows 10 support covers Microsoft Office 2013 SP1 or above.

(3) Microsoft Office 2016 is supported from Eikon 4.0.33 onwards.

It’s fast and simple to get started

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