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Downloading Eikon is quick and easy

5 simple steps to install Eikon on your desktop with data streams deployed in one of several ways, depending on your needs. And, if you are moving from another provider, we will help you every step of the way to ensure your transition is a smooth one.

Step 1: Open your Thomson Reuters Welcome email and click the ‘Install’ link

Step 2: Click ‘Sign in & Download’ and set a password

Step 3: Create your profile so Eikon can present an experience tailored to you

Step 4: Choose to install the desktop. You can also start using Eikon online immediately with Eikon Web Access.

Step 5: If you click to download the desktop a system test will run to ensure your PC meets the requirements. The software will be installed and you can log in and start using Eikon.

Technical Specifications

Take a moment to verify you have all the basics you need to run Thomson Reuters Eikon.

Operating system

Microsoft Windows 7 64-bit (1) SP1 + KB3033929 - Home Premium, Professional, Enterprise, Ultimate 

Microsoft Windows 8 64-bit  - Basic, Pro, Enterprise

Microsoft Windows 8.1 64-bit, Update 1 - Basic, Pro, Enterprise

Microsoft Windows 10 64-bit (2) (3) - Home, Professional, Enterprise

(1) 64-bit Operating System is recommended, although 32-bit is still supported.

(2) Windows 10 Preview versions are not supported.

(2) Windows 10 support covers Microsoft Office 2013 SP1 or above.

(3) Windows 10 is supported from Eikon 4.0.32 onwards.

These are the requirements for Thomson Reuters Eikon. You must also consider all requirements of any other applications that you plan to run alongside Thomson Reuters Eikon.

Recommended requirements

Processor: Intel 5th Generation Core i7

Physical memory: 8 GB RAM

Free disk space: 5GB

Video card: PCI Express (PCIe) card with minimum of 256MB memory per port. DirectX 11.x. compatible

Color depth: 32-bit

Temporary internet files size: 250 MB or higher

Minimum requirements

Processor: Intel Core 2 Duo, 2.4GHz or higher

Physical memory: 4 GB RAM or higher

Free disk space: 1.6GB or higher 

Video card: PCI Express (PCIe) card with minimum of 128MB memory per port. DirectX 9.x. compatible

Color depth: 16-bit

Temporary internet files size: 250 MB

Required and supported software

Software

Supported versions

Visual Basic for Applications (32-bit)
Versions 6.4, 6.5, 7.0, 7.1 Note: 7.1 is recommended.
MSI Installer
Version 5.0 Note: From Eikon version 4037 onwards, this dependency is not present. See PCN Ref: 8654.
Microsoft XML 3.0
Version 3.0 SP1 or higher
Microsoft XML 6.0
Version 6.0 or higher
Internet Explorer
Versions 8 , 9, 10, 11 Note: Internet Explorer 11 is recommended.
Microsoft .Net Framework
Microsoft .Net Framework 4.5.2 or higher Note: Microsoft only supports version 4.5.2 or higher – see https://support.microsoft.com/en-us/gp/framework_faq/en-us
Adobe
Acrobat Reader 10.0 or higher

Microsoft Office

32-bit only:

  • Microsoft Office 2007 Service Pack 3(1) - Professional Plus
  • Microsoft Office 2010 + KB2405840 + KB2598139, SP1+ KB2598139, SP 2 - Professional Plus

32-bit and 64-bit :

  • Microsoft Office 2010 SP1+ KB2598139, SP2 - Professional Plus
  • Microsoft Office 2013 SP1(2) - Professional Plus
  • Microsoft Office 365  with Office 2013 – ProPlus and Enterprise E3
  • Microsoft Office 2016(3)  - Professional Plus
  • Microsoft Office 365 with Office 2016(3)  – ProPlus and Enterprise E3

Please note for 64-bit Office versions:

  • Features not supported in Eikon - Microsoft Office: Metastock Charts, RCalc, RHistory VBA API and RTX.

Please note for 64-bit Office and Office 365 versions listed above:

(1) Microsoft is stopping the Office 2007 Service Pack 3 Extended Support on 10th of October 2017 PCN 9050 .

Thomson Reuters will stop qualification of this Office version on the same date.

(2) Windows 10 support covers Microsoft Office 2013 SP1 or above.

(3) Microsoft Office 2016 is supported from Eikon 4.0.33 onwards.

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