My Account

My Account Portal

Support | Find Answers | Discover Products | Alerts

Managing your Thomson Reuters account online

When you sign up for our products and services, you will get access to the My Account portal. My Account provides a single access point to support, product information, software downloads, notifications, alerts, and billing.

Who is it for?

If you are in a market data, billing, admin or technical role then My Account is for you. This free-of-charge portal can also be used by end users requiring additional product information and support.

Smarter support

Find answers and content fast with My Account

  • Use Search to find answers to your product, content, technical, billing, and admin queries
  • Submit queries by completing a short online form
  • Track the latest status of your queries 

See the top three questions (you must be logged in):

How do I download and install Thomson Reuters Eikon?

How do I find out about planned data changes to avoid data loss?

What can I view and do on the Manage My Billing section of My Account?

Stay informed

Remain in the know and minimize the risk of data loss with a calendar view of changes.

  • View product, content and instrument (RIC) change notifications
  • Keep up-to-date with the latest exchange and third party data changes
  • See updates to service alerts in real-time

 

Manage billing with online invoicing

(available on request)

  • Access invoices online from the My Account home page
  • Export and reconcile invoices
  • See payment status
  • View exchange price lists
  • Manage Access Statements

Manage licenses and users

Full control of your users and licenses

  • Track and manage your users, licenses and renewals
  • Check progress of your trials
  • No need for a commercial transaction

Other key features include access to:

  • Download Software
  • Technical documents and upgrade tools
  • And much more…